Case Studies

Client Background

A rapidly growing fintech company processing over $500M in annual transactions needed to strengthen their security posture before their Series B funding round. The platform handled sensitive financial data and payment information for 200,000+ users.

Challenge

The client faced multiple security concerns:

• No comprehensive security assessment in the past 18 months
• Recent expansion of API endpoints without security review
• Investors requiring proof of robust security measures
• Need to comply with RBI guidelines for payment aggregators
• Concerns about third-party integration vulnerabilities

Solution

UpTech Consulting implemented a comprehensive 4-week VAPT engagement:

• Complete external and internal penetration testing
• API security assessment covering 120+ endpoints
• Mobile application security testing (Android & iOS)
• Business logic testing for payment workflows
• Social engineering and phishing simulation
• Detailed remediation roadmap with prioritized findings

Results

Client Background

A healthcare SaaS platform serving 150+ hospitals and clinics across India needed ISO 27001 certification to expand into international markets, particularly Europe and the Middle East. The platform handled electronic health records (EHR) and patient data.

Challenge

The organization faced several compliance hurdles:

• No formal Information Security Management System (ISMS) in place
• Limited documentation of security policies and procedures
• Decentralized security responsibilities across teams
• Gap between existing practices and ISO 27001 requirements
• Tight 6-month deadline for certification due to client contracts

Solution

UpTech Consulting delivered end-to-end ISO 27001 implementation:

• Gap assessment against ISO 27001:2022 requirements
• ISMS framework design and implementation
• Development of 40+ security policies and procedures
• Risk assessment and treatment plan for 80+ identified risks
• Employee security awareness training program
• Internal audit and management review processes
• Vendor selection and audit preparation support

Results

Client Background

A major e-commerce platform with 5M+ monthly active users operating entirely on AWS infrastructure. The company was experiencing rapid growth and needed to ensure their cloud security posture could scale while maintaining compliance with industry standards.

Challenge

The organization identified critical security gaps:

• Complex multi-account AWS structure with inconsistent security controls
• Over-privileged IAM roles and service accounts
• Lack of centralized logging and monitoring
• Insufficient network segmentation between environments
• Non-compliant backup and disaster recovery procedures
• Shadow IT and unapproved service usage

Solution

UpTech Consulting executed a comprehensive cloud security program:

• Complete AWS Well-Architected Framework security pillar review
• Implementation of AWS Organizations with SCPs (Service Control Policies)
• IAM role rightsizing and least privilege enforcement
• Centralized logging with CloudTrail, VPC Flow Logs, and GuardDuty
• Network security enhancement with segmentation and NACLs
• Automated security compliance scanning with AWS Config
• Incident response playbooks for cloud-specific scenarios

Results

Client Background

A large manufacturing company with operations across India and the Middle East needed to establish a 24/7 Security Operations Center (SOC) but lacked in-house cybersecurity expertise and faced challenges in recruiting qualified professionals.

Challenge

The client faced multiple staffing and operational challenges:

• No existing cybersecurity team or SOC infrastructure
• Difficulty attracting cybersecurity talent in Pune location
• Budget constraints for permanent hires
• Urgent need for 24/7 security monitoring within 3 months
• Lack of internal expertise to define roles and responsibilities
• Need for both immediate coverage and knowledge transfer

Solution

UpTech Consulting provided comprehensive staff augmentation services:

• Deployed 8 cybersecurity professionals across 3 shifts for 24/7 coverage
• Roles: 2 SOC Managers, 4 SOC Analysts (L1/L2), 2 Incident Responders
• Established SOC processes, playbooks, and escalation procedures
• Implemented SIEM solution (Splunk) with custom use cases
• Conducted knowledge transfer to client's IT team
• Monthly performance reviews and optimization recommendations
• Flexible scaling model for peak periods

Results

Client Background

A retail chain with 200+ stores and an e-commerce platform collecting personal data from 2M+ customers needed to prepare for India's Digital Personal Data Protection Act (DPDP Act) compliance ahead of enforcement.

Challenge

The organization faced data protection compliance gaps:

• Customer data spread across multiple systems without centralized governance
• Lack of documented data processing activities and consent mechanisms
• No data subject rights request handling procedures
• Third-party vendors with access to customer data not assessed
• Marketing practices not aligned with new consent requirements
• Limited awareness of DPDP Act requirements across organization

Solution

UpTech Consulting delivered DPDP Act readiness program:

• Comprehensive data inventory and mapping exercise
• Gap assessment against DPDP Act requirements
• Implementation of consent management platform
• Data Subject Rights (DSR) request handling workflow
• Privacy policy and notice updates
• Vendor data processing agreement templates
• Privacy by design principles for new projects
• Organization-wide privacy awareness training

Results

Client Background

A mid-sized IT services company with 500 employees experienced a ransomware attack that encrypted critical business systems. The company needed immediate expert assistance to contain the attack, recover systems, and prevent future incidents.

Challenge

The organization faced a critical security incident:

• 80+ servers encrypted with ransomware, operations halted
• Ransom demand of $200,000 with 72-hour deadline
• Uncertainty about attack vector and lateral movement extent
• Incomplete backup systems, some backups also encrypted
• Client contracts at risk due to service disruption
• No established incident response plan or team

Solution

UpTech Consulting deployed emergency incident response team:

• Immediate containment: Network segmentation and isolation
• Digital forensics to identify attack vector (compromised VPN credentials)
• Malware analysis and ransomware strain identification
• Prioritized system recovery from clean backups
• Credential reset for 500+ accounts
• Security hardening and vulnerability remediation
• Post-incident review and lessons learned documentation
• Implementation of EDR solution and enhanced monitoring

Results